Customer Feedback
KYMC is very receptive to making changes based on your project and they are willing to work with you. That is the major difference of KYMC over other manufacturers, and that is important to me if you are going to buy equipment from someone. For a manufacturer to tell you ‘No this is the way we do it and you’ll have to make changes after we install it’ is not to the advantage of the customer. This is where KYMC is a lot different than others.
When you work with KYMC on the specifications to get the machine built with the components you want and you can get them serviced locally instead of overseas, it’s crucial. You can’t possibly carry every spare part and having North American supplied parts and components, is important to our business.”
When I got the opportunity to go over there, see the facility, see how they do it, then I got a better understanding of how they were able to be so competitive in the market. Couple of things:
Number one is the efficiency of how they operate.
Number two is the technical people and KYMC management’s knowledge of the people they hire, very well educated people. They came up with a lot of good ideas for the project, they also listened to our staff and responded to our needs.
Chuck Graziano
President
We've been dealing with KYMC since our inception. The things that we value in a supplier are quality products. The feedback we get in terms of new equipment, how we specify new machinery for our bespoke products, the ability for us to change aspects of our machine and having a good reception from KYMC. It almost feels like they're part of the VERIX family. That is why we have invested mainly in KYMC machines and will continue to do so. And that's helped us have state-of-the-art machines that are capable of processing our newer films that are more focused on recyclability. This has given us a great advantage in the Australia market. We are very thankful for the machinery they have been building for us, including new slitters that are all special designs. Thank you to the KYMC team.
Jeremy Kavnoudias
Managing Director
After spending many years in exploring flexographic printing process adoption, we have chosen KYMC to be our partner. Excellent responses, always attentive and prompt in actions. 2 Euroflex installations in 2 years tell everything about them.
Kevin Khaw
CEO
We have acquired five flexo presses from KYMC, both stack and central impression, the first one in 1992. Their machines have a very good balance of technology, performance and price; on the other hand, the human relationship has provided us with a fine service and a long friendship.
Gustavo Guraieb
CEO
The difference between KYMC and other companies is that when you call and say, "I've got a problem with my 15-year-old gravure," they don't ask your equipment 's age or status. They ask, "How can I help you?" And that's the big difference because when a customer has a problem, the last thing they need is more issues. They just need a friendly voice and a helping hand. And that's what KYMC provides.
Iain Kennedy
Customer Comments
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